Cancellation and Return Policy
If you wish to cancel your order, kindly do so by sending us an email on firstname.lastname@example.org or calling us on +91-9888-999-209 within 8 hours of placing the order. Once orders have been dispatched, they cannot be cancelled.
In case of cancellation of the order within the timeline, you will be charged 1.5% as payment gateway charges and the balance will be refunded to the original source in 7-10 working days or as per the Bank’s guidelines.
If you receive a faulty or damaged product, please send us an email with the required details, within 12 hours of the delivery. Please ensure that you take an unboxing video of the product and send it to us within 12 hours of receiving the shipment.
We will issue an exchange with same product or a different product of the same value. Please ensure that the product is returned in its original condition, with price tags and invoice(s) intact.
Please ensure the product should be returned in unused condition.
Please allow 8-10 days from the day you return your package, for your exchange request to be fully processed and closed.